Lucentay

Lucentay Terms of Service

Last updated: 14 October 2026 Effective date: 14 October 2026

1. Who this agreement is between

These Terms of Service ("Terms") are an agreement between you and Lucentay Inc. (Corporation No. 1817129-7), a corporation incorporated under the Canada Business Corporations Act (federal) ("Lucentay," "we," "us," or "our"), governing your use of the Lucentay mobile application and any related services (together, the "Service").

By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Safety Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old to use Lucentay. By creating an account, you represent that you meet this requirement and that all information you provide is truthful and accurate.

Lucentay is not yet available in the Province of Quebec. You may not create a profile if you live in Quebec. We hope to offer the Service there in the future, and will update these Terms when we do.

Lucentay is intended to help Muslim adults seeking marriage connect within a structured, guardian-aware framework. It is not intended for casual dating, and using it for purposes other than seeking a lawful marriage is a violation of these Terms.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information during registration and profile setup, including your date of birth, gender, and other profile details, and to keep this information up to date.

We may suspend or terminate accounts that provide false information, including a false date of birth, false marital status, or a false identity.

4. The nature of the Service

Lucentay provides tools to help users identify potential marriage partners consistent with Islamic values, including:

Identity verification through a third-party provider is planned but not yet available.

Lucentay is not a matchmaking guarantee, a marriage broker, or a substitute for independent judgment, family involvement, or religious guidance. We do not vet the character, intentions, marital eligibility, or suitability of any user beyond the specific verification features described above, and even those features have real limits (see Section 7).

5. Guardian (wali) and Imam features

If you add a guardian, you give us that person's name and contact information so that we can send them an invitation. If your guardian creates a Lucentay account with the same email address and verifies it, they can see your active matches in the Guardian View, as described in the Privacy Policy. By adding a guardian, you confirm that you have that person's permission to share their contact details with us for this purpose.

If you match with someone who has named a guardian, that guardian can see part of your profile (your first name, city, madhab, education level, verification badges, biography, and what you are looking for). You agree to this as part of using the Service.

If you request Imam Verification, you give us your named religious leader's contact information so that we may send them a verification request by email, and you confirm you have their permission to do so.

These features are optional and not required to use the core parts of the Service.

6. Messaging and conduct

Messaging between matched users does not open immediately; it is gated behind a structured, multi-week process, currently opening in the third week after a match is formed. This is a deliberate design choice, not a technical limitation, intended to encourage a slower, more intentional connection.

Lucentay uses automated tools to detect and gently flag certain message content, for example, phrases suggesting meeting in private, or the presence of an actual phone number, email address, or social media handle in a message, and may show you an in-app reminder in response. An automatic AI review of message text, which looks for signs of pressure or manipulation, also runs after a message is sent and may flag it for our moderators; see our Safety Policy and Privacy Policy. This is a supportive nudge, not a content filter or a guarantee of safety, and messages are not blocked from sending based on this detection.

You agree not to use the Service to:

7. Verification features have limits

Imam Verification, and any other trust or verification signal shown on a profile, reflects only what that specific process actually checks; it is not, and should not be understood as, a general guarantee that a person is safe, honest, or suitable for marriage. Lucentay does not perform criminal background checks, marital status verification against a public registry, or in-person vetting of any user or of any guardian/imam named by a user. You are responsible for exercising your own judgment, and for involving your family, guardian, and community in your decisions, consistent with Islamic guidance on marriage.

8. Reporting and moderation

You may report another user's behavior through the in-app reporting feature. Reports are reviewed by our moderation team, and we may take action including warning, suspending, or permanently banning an account, at our discretion. We aim to review reports promptly, but do not guarantee a specific response time.

If you believe you are in immediate danger, contact local emergency services (in Canada, 911); do not rely on in-app reporting for urgent safety situations.

9. Subscriptions and payment

Lucentay is currently free. A paid "premium" tier is planned but not yet available, and no payments are taken. Before any paid tier launches, we will add its terms here, including pricing, billing frequency, auto-renewal, cancellation, and refunds, and you will have to agree to them before you are charged.

10. Content ownership and license

You retain ownership of the content you submit (profile information, photos, messages). By submitting content, you grant Lucentay a license to use, store, and display that content as necessary to operate the Service, for example, showing your profile photo to prospective matches, or your messages to the counterpart in a conversation. This license ends when you delete the relevant content or your account, subject to the retention rules in our Privacy Policy.

11. Deleting your account, and termination

You may delete your account at any time from within the app (Home screen, "Delete account"). Deletion is permanent and cannot be undone. It deletes your profile, photos, matches, and messages, including your conversations with your matches, for both people. Some information is kept after deletion for safety and legal reasons, as explained in the Privacy Policy, "Data retention".

We may suspend or terminate your access to the Service if you break these Terms, if we are required to by law, or to protect the safety of other users. We may also stop offering the Service, in which case we will give you reasonable notice where we can.

12. Disclaimers and limitation of liability

Please read this section carefully. It limits our responsibility to you.

The Service is provided "as is". We work hard to make Lucentay useful and safe, but we do not promise that the Service will always be available, error-free, or secure, or that you will find a spouse through it.

Other users. Lucentay does not control, and is not responsible for, what other users say or do, on or off the Service. This includes the accuracy of their profiles, their intentions, and anything that happens if you communicate with or meet them, or their family, guardian, or imam. You are responsible for your own decisions and safety. The Safety Policy explains steps you can take.

Limit on damages. To the extent permitted by law:

What we do not limit. Nothing in these Terms limits or excludes any liability, or any right you have, that cannot be limited or excluded by law, including under the Ontario Consumer Protection Act, 2002 or other consumer protection laws that apply to you, or our liability for our own fraud, gross negligence, or wilful misconduct.

13. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 30 days before they take effect, and will update the "last updated" date above. If you do not agree to the changes, you can delete your account before they take effect. If you keep using the Service after that, the updated Terms apply.

14. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Let us try to fix it first. If you have a problem with the Service, please write to us at lucentayinc@gmail.com and describe it. We will try in good faith to resolve it with you within 30 days.

Courts. If we cannot resolve it, either of us may bring the dispute before the courts of Ontario, including the Small Claims Court for claims within its limit. If you are a consumer living in another province or country, you may also have the right to bring a claim in your local courts, and nothing in these Terms takes that right away.

15. General

If any part of these Terms is found to be unenforceable, the rest stays in effect. If we do not enforce a part of these Terms right away, we do not give up our right to enforce it later. You may not transfer your account or these Terms to anyone else.

16. Contact

Questions about these Terms can be sent to lucentayinc@gmail.com.